Technical Support and Help-Desk

Every project requires a support phase whether it be a short-term handover to in-house staff or a longer term support contract.

The main features of our support service are as follows:

• Company wide commitment to solve client's problems
• Guaranteed response within 4 hours
• Work through commitment
• Critical problems fixed 'immediately'
• Advice on operating environments and upgrades
• Advice on future developments of the software